An AI receptionist that answers every call, day or night.
Esmi answers your phones 24/7, qualifies every lead, books appointments straight into your calendar, and handles your FAQs — bilingually, and with a human handoff the moment it's needed.
A phone no one answers is a leak in your business.
Missed calls are missed revenue
When no one picks up, callers don't leave a voicemail — they call your competitor. Every unanswered ring is a lost customer.
After-hours calls go nowhere
Most booking-ready calls come outside 9-to-5. Voicemail and an answering machine don't book the appointment — they just delay it.
Front-desk staff are stretched thin
Receptionists juggle walk-ins, paperwork, and the phone at once. Hiring, training, and covering sick days is expensive and never quite enough.
Slow follow-up kills leads
A lead that waits hours for a callback has already moved on. Speed-to-answer is the difference between a booking and a bounce.
Live in weeks, not months.
We train Esmi on your business
Your services, hours, FAQs, scripts, and calendar. Esmi learns to sound like your front desk — in English and Spanish.
Esmi answers every call
Day or night, on the first ring. It greets callers, answers questions, and qualifies leads with the questions your team would ask.
It books and confirms
Esmi offers open slots from your live calendar, books the appointment, and sends a bilingual SMS confirmation on the same call.
Humans step in when it matters
For anything sensitive or complex, Esmi escalates to your team with the full call summary — no caller repeats themselves.
A front desk that never sleeps.
Never miss a call
24/7 coverage on the first ring — nights, weekends, holidays, and overflow when your team is busy.
Qualifies every lead
Asks the questions your sales team would, scores the lead, and writes a brief into your CRM before the caller hangs up.
Books appointments end-to-end
Reads your live calendar, offers the right slots, books the visit, and confirms by SMS — all on one call.
Bilingual by default
Fluent in English and Spanish, switching language mid-call — built for South Florida and bilingual markets.
Human handoff, built in
Escalates to your team with full context when a call needs a person. AI for the routine, humans for the rest.
Every call, captured
Summaries, transcripts, and lead notes land where your team already works — nothing falls through the cracks.
Built to earn trust on the first call.
[Placeholder] After hours used to mean voicemail. Now every call gets answered and booked — we stopped losing weekend leads.
[Placeholder] The bilingual handling alone paid for itself. Spanish-speaking callers finally get the same experience.
[Placeholder] It qualifies the caller and drops a clean summary in our CRM. My team stops chasing tire-kickers.
A monthly managed service — no long contracts.
Start with Esmi and add more agents as you grow. Monitoring, optimization, and a senior consultant are included. Cancel anytime.
AI receptionist questions, answered.
What is an AI receptionist?
An AI receptionist is a virtual phone agent that answers your incoming calls automatically — greeting callers, answering common questions, qualifying leads, and booking appointments — without a human picking up the phone. Esmi works 24/7 and escalates to your team when a call needs a person.
How is an AI receptionist different from a traditional answering service?
A traditional answering service takes messages and forwards them; you still call people back. Esmi handles the whole interaction in real time — answering questions, qualifying the caller, and booking the appointment on your calendar before they hang up — so there's nothing to follow up on later.
Can the AI receptionist book appointments?
Yes. Esmi reads your live calendar, offers open slots, books the appointment, and sends a confirmation by SMS — all on the same call. No staff handoff required.
Does Esmi speak Spanish?
Yes. Esmi is bilingual (English and Spanish) and can switch language mid-call, which matters for serving South Florida and bilingual markets.
What happens when a call needs a human?
Esmi escalates to your team and hands off the full call context — who's calling, what they need, and a summary — so the person taking over isn't starting from scratch.
How long does it take to set up?
Esmi typically launches in 2–3 weeks. We configure it on your scripts, calendar, and FAQs, then test it with you before it goes live.
Will callers know they're talking to AI?
Esmi is designed to be natural and helpful, and we're transparent about how it's introduced. You control the greeting and tone so it reflects your brand.
How much does an AI receptionist cost?
Esmi is offered as a flexible monthly managed service with no long-term contracts. See current packages on our pricing page, or book a demo for a quote tailored to your call volume.
Ready to see what an agent can do for your business?
Tell us about your operation and we'll reach out within one business day to discuss next steps.