The phone is answered, and the call is written down
Esmi is the receptionist that does not go home. It answers, qualifies, books into your real calendar, and leaves a record you can read afterwards — in English or Spanish, whichever the caller uses.
- Status
- In production, answering calls today
- Languages
- English or Spanish
- Hours
- 24/7, nights and weekends included
- Live in
- 14 days from the first call
What it does on a call
- Answers
- Every call, at any hour, in the caller's language — not a menu and not a mailbox.
- Qualifies
- The questions you would ask, asked the way you ask them, before anyone's time is spent.
- Books
- Into your live Google Calendar, on the call.
- Escalates
- When a call needs a person, it hands off with the whole conversation attached.
- Records
- A transcript, a reason, and a disposition on every call — reviewable, and reversible.
Built for the way your sector answers the phone
The agent is the same; the questions, the routing, and the vocabulary are not. These are the sectors we have configured Esmi for.
Questions people ask first
What is an AI receptionist?
An AI receptionist is a virtual phone agent that answers your incoming calls automatically — greeting callers, answering common questions, qualifying leads, and booking appointments — without a human picking up the phone. Esmi works 24/7 and escalates to your team when a call needs a person.
How is an AI receptionist different from a traditional answering service?
A traditional answering service takes messages and forwards them; you still call people back. Esmi handles the whole interaction in real time — answering questions, qualifying the caller, and booking the appointment on your calendar before they hang up — so there's nothing to follow up on later.
Can the AI receptionist book appointments?
Yes. Esmi reads your live Google Calendar, offers open slots, and books the appointment — all on the same call. You get an email alert, and the transcript and summary are in your call log. No staff handoff required.
Does Esmi speak Spanish?
Yes. Esmi is bilingual (English and Spanish) and can switch language mid-call. That matters for South Florida, Ontario, and other bilingual markets.
What happens when a call needs a human?
Esmi escalates to your team and hands off the full call context — who's calling, what they need, and a summary — so the person taking over isn't starting from scratch.
How long does it take to set up?
The first agent goes live fourteen days from the first call. We configure it on your scripts, calendar, and FAQs, then test it with you before it answers anything real.
Will callers know they're talking to AI?
Esmi is designed to be natural and helpful, and we're transparent about how it's introduced. You control the greeting and tone so it reflects your brand.
How much does an AI receptionist cost?
Esmi Local / Starter is $299/mo + $499 setup. Growth is $599/mo + $799 setup, and Scale is $999/mo with custom setup — setup is done for you. Try Esmi free for 14 days: up to 25 calls, no credit card needed.
Hear it before you buy it
There is a real recording on the demo page, and the same agent is there in a chat you can type into. No form, no scheduling — the product doing its job.