EsmiCalls that go unanswered
After-hours calls turn into voicemails — and voicemails turn into customers who booked with whoever picked up first.
Every call answered. Esmi answers.
Your bilingual AI receptionist. Answers 24/7 in English or Spanish and books it on your calendar.
Hear Esmi's voice
Press play and hear Esmi pick up in English or Spanish.
The work gets done. It's the phone that slips while you do it.
A desk too busy to pick up
The crew is on a job or the front desk is with a patient, and the next call rings out.
What Esmi does on every call
She answers, qualifies, and books in English and Spanish. Every call lands in your dashboard with a transcript and a reason.
- Hours
- 24/7, nights and weekends
- Languages
- English and Spanish
- Booking
- Live on your Google Calendar
- Record
- Transcript and reason on every call
- Handoff
- Urgent calls go to your team
In production
Esmi — Virtual Receptionist
24/7 call handling that books appointments, routes urgent calls, and works in English and Spanish — an AI receptionist, not a person. Every call ends with a full transcript and a reason.
- Transcript
- Full text of every call
- Reason
- Why the caller rang, in their words
- Disposition
- Booked, routed, or answered
- Recording
- Play it back from the dashboard
- Coaching
- Correct an answer from the call; Esmi uses it next time
Fourteen days to the first live agent
One line set up end to end, by a person you can call by name. You expand when you can see it earning its keep — not before.
- Day 1
Map the calls
We learn your hours, services, and routing rules, and write down how Esmi should answer. You keep the document.
- Day 14
Esmi goes live
Esmi answers on your line and books on your Google Calendar, with every call in your dashboard.
- Ongoing
Every call on the record
Every call is logged with a transcript and a reason. Coach Esmi from any call.
- When ready
Keep her current
Update hours, services, and answers from your dashboard as the business changes.
Built like a consultancy. Priced like software.
Set up for you, not a help desk
Orchelix configures your number, calendar, and answers for you. You review it before it goes live; you don't build anything.
Bilingual from the first call
Esmi answers in English or Spanish, and switches when the caller does.
Every call on the record
Each call keeps a recording, a transcript, and a reason you can review. Privacy questions go to our Privacy Officer at privacy@orchelix.com.
A person when it matters
Urgent calls go to your team by transfer or notification, with the context of the call. You decide what Esmi handles and what waits for you.
On real lines today
Esmi is live with operators who answer for barbershops, property associations, professional firms, and garage door service — not a demo that never left the lab.
Operator
Otro Nivel Barbershop
Barbershop — two locations
Operator
Coastline CondosPre-sale condo development — Playas, Ecuador
Operator
JQ Accounting
Professional firm — intake and scheduling
Operator
Number 1 Garage Doors
Garage doors and loading docks — GTA, Niagara, Hamilton
Heard her? Try Esmi on your line.
Try Esmi free for 14 days: up to 25 calls, no credit card needed.
Hear
Esmi's voice on this page, or the live line
Try
Free for 14 days, up to 25 calls
Map
After-hours answering on one workflow
Operate
Every call in your dashboard
Already have someone on the phone? The same consultant will map a different workflow — follow-up, intake, or month-end.Custom workflows