Calls that go unanswered
After-hours calls turn into voicemails — and voicemails turn into customers who booked with whoever picked up first.
Every call answered.
After-hours on your line — Esmi answers, books Google Calendar, and confirms by SMS. English and Spanish included.
Hear a real call
Press play and hear Esmi pick up in English or Spanish.
The work gets done. It's everything that slips while you do it.
Follow-up that arrives late
A lead waits a day for a callback. By the time someone replies, the decision is made and the quote is signed.
A month-end that drags
Reconciliations stretch out for weeks, so you steer the business on last month's numbers instead of this morning's.
Your best people on busywork
The people you hired for judgment spend their days re-keying the same numbers between tools.
One system, one console, one audit trail
One agent is answering calls in production today. A second is being built on the same console and the same audit trail. We would rather tell you which is which.
- Console
- One operator view
- Audit trail
- Every action, one log
- Consultant
- Named, senior, reachable
- Languages
- English and Spanish
- Controls
- Approve, override, coach
In production
Esmi — Virtual Receptionist
24/7 call handling that books appointments, routes urgent calls, and works in English and Spanish — an AI receptionist, not a person. Every call ends with a full transcript and a reason.
- Transcript
- Full text, both languages, searchable
- Reason
- Why the caller rang, in their words
- Disposition
- Booked, routed, answered, or closed
- Recording
- Retained under your retention rule
- Override
- Any action reversible by a human
On the same console — in development
Revenue-Ops Agents
Qualify · Follow up · CloseQualify every lead, follow up on time, and keep the pipeline moving while your team runs the conversations that matter.
Fourteen days to the first live agent
One workflow instrumented end to end, run by a consultant you can call by name. You expand when you can see it earning its keep — not before.
- Day 1
Map the workflow
A senior consultant sits with your team and writes the workflow we automate first. You keep the document.
- Day 14
First agent live
Your agent goes live on your phone line and Google Calendar — with a scorecard you can read on Monday morning.
- Ongoing
Every action audited
Every call, email, and reconciled line is logged. Approve, override, or coach in one click.
- When ready
Add the next agent
Only once the first has earned the room. Same console, same consultant, same audit trail.
Built like a consultancy. Priced like software.
Senior consultants, not a help desk
Every deployment is led by a senior operator you can call by name. No tier-one tickets, no 48-hour reply windows.
Bilingual from the first call
Esmi speaks English and Spanish natively — not a translation layer bolted onto an English agent. French is available as an add-on when your line needs it.
An audit trail that survives review
Operator-grade controls, retention rules, and a record auditors will accept. PIPEDA-aligned for Canadian operations; US and Canadian presence both real. Data residency by request.
Human-in-the-loop, always
Approve, override, or coach any agent in one click. You decide what gets automated — and what still waits for you.
On real lines today
Esmi is live with operators who answer for barbershops, property associations, and professional firms — not a demo that never left the lab.
Operator
Otro Nivel Barbershop
Two locations — front desk and after-hours on the same record
Operator
Coastline CondosAssociation line — owners and vendors, English and Spanish
Operator
JQ Accounting
Professional firm — intake and scheduling without a missed ring
Start with one workflow
A $149 pilot on your real line for fourteen days. After-hours answering, Google Calendar + SMS, English and Spanish included.
Hear
A real Esmi call on this site
Book
A $149 pilot on your real line
Map
After-hours answering on one workflow
Operate
Every action on the operator register