Two agents. One console. One audit trail.
One is answering calls in production today. The other is being built on the same console and the same record. We would rather tell you which is which than let a feature list imply otherwise.
- Console
- One operator view
- Audit trail
- Every action, one log
- Consultant
- Named, senior, reachable
- Languages
- English and Spanish
- Controls
- Approve, override, coach
Esmi — Virtual Receptionist
24/7 call handling that books appointments, routes urgent calls, and works in English and Spanish — an AI receptionist, not a person. Every call ends with a full transcript and a reason.
- Availability
- Nights, weekends, and holidays — the line is never unattended
- Languages
- English and Spanish natively; French as an add-on; switches mid-call
- Booking
- Google Calendar live book/reschedule, confirmed with an SMS reminder
- Routing
- After-hours emergencies go to the on-call person instead of a voicemail box
- Record
- Every call ends with a transcript, a reason, and a disposition
- Tuning
- Coachable by editing a document — no engineer required
On the same console — in development
Revenue-Ops Agents
Qualify every lead, follow up on time, and keep the pipeline moving while your team runs the conversations that matter.
- Intake
- Web forms, inbound calls, paid social, and referral links in one pipeline
- Scoring
- A defensible score built from fit, intent signals, and account history
- Follow-up
- Email, SMS, and call cadences written in your voice, not a template
- Hand-off
- Your reps inherit a brief with talking points, not a blank record
- CRM
- Hand-off into the CRM you already use — wiring scoped per engagement (roadmap, not a native connector catalog)
- Reporting
- A Monday scorecard: what moved, what stalled, and why
Revenue-Ops is in development. The capabilities above describe what it is being built to do, not what is running in your account today. If a pilot depends on it, say so and we will tell you honestly where it stands.
How a deployment runs
Every agent ships the same way: one workflow mapped by a senior consultant, live in fourteen days, and audited from the first action onward.
- Day 1
- A consultant writes the workflow. You keep the document.
- Day 14
- The agent goes live in your tools.
- Ongoing
- Every action logged, reversible, and attributable.
- When ready
- Add the next agent — same console, same consultant.
Start with one workflow
A $149 pilot on your real line for fourteen days. After-hours answering, Google Calendar + SMS, English and Spanish included.